Server Maintenance & New Weather Data Provider

Friday, April 26, 2019

1. Server Maintenance May 3–5, 2019: 
We’ll be performing maintenance on our servers. During this time you will not be able to access the following websites and services:

• Web.EnergyCAP.com
• Express.EnergyCAP.com
• Pro.EnergyCAP.com
• BillCAPture.EnergyCAP.com
• weatherdatadepot.com
• Docs.EnergyCAP.com
• Help.EnergyCAP.com
• Bill CAPture FTP and services
• ENERGY STAR service
• Weather Data Import

The downtime will begin Friday, May 3 at 8:00 PM ET and last until Sunday, May 5 at 12:00 PM ET. We apologize for any inconvenience this may cause.

2. New Weather Data Provider:
EnergyCAP’s Normalization, Calendarization, and Cost Avoidance calculations are based on mean daily temperature data that is imported automatically every day. Since 1994, the daily weather data has been provided by AccuWeather, Inc. Starting May 1, 2019, our weather data provider will be The Weather Company (TWC), which is owned by IBM and hosts the popular Weather Channel. There should be no interruption in service related to the change, and your historical weather data will not be impacted. We have prepared Frequently Asked Questions to address questions you may have related to the change of weather data providers.

You may be the only individual at your organization to receive this notification, so please share the information with other users as necessary.

Sincerely,

Joel Brickell
Asst. Vice President, Client Services
EnergyCAP, Inc.