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| Standard | Advanced(1) | Optimum(2) | FedRAMP-Authorized(3) | |
|---|---|---|---|---|
| Included in Annual Software License Fee | ||||
| One EnergyCAP production database | ||||
| Additional database instances | ||||
| Database security meets or exceeds Federal Information Security Management Act (FISMA) hosting standards | ||||
| Certified to meet or exceed the requirements of FedRAMP hosting guidelines | ||||
| Guaranteed system availability of 99% or greater during customary Eastern Time Zone business office hours | ||||
| Automatic EnergyCAP version upgrades | ||||
| Automated backups on-site and at a secondary location | ||||
| Production database replicated to a secondary database server in near real-time | ||||
| All hosted databases backed up to a secondary database server in near real-time | ||||
| Cloud-based data redundancy; can restore database(s) to any designated point in history within last 35 days | ||||
| Storage for up to 5 GB of EnergyCAP-linked images and documents; higher storage capacity available | ||||
| Storage for up to 1 TB of EnergyCAP-linked images and documents; higher storage capacity available | ||||
| Access via my.EnergyCAP.com portal | ||||
| Support of hosted EnergyCAP automation processes | ||||
| Network, Internal, and External Vulnerability Scanning | ||||
| Intrusion Detection & Prevention | ||||
| Web Application Firewalls | ||||
| Expanded event logging | ||||
| FIPS 140-2 compliant encryption | ||||
| Support for Multi- Factor Authentication | ||||
| Cloud-based managed platform | ||||
| Geo Redundancy of Services (Optional; additional fee applies) | ||||
| SQL query access to non-production database(s) | ||||
| Access via Single Sign-On user login functionality | 
1. Individual services may be added to the Standard hosting tier a la carte or purchased as an Advanced hosting package.
2. Optimum-level services are provided as a total service package, not on an a la carte basis.
3. The FedRAMP-Authorized hosting service is available only to U.S. Government agencies. Other organizations should consider the Optimum hosting service, which meets or exceeds FISMA standards.
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